Customers’ satisfaction and pleasing experience is very important to us. Therefore, we are proud to ensure our products & services with customers’ satisfaction. Service fees and applicable government fees are non-refundable. Once we have received the order, our specialists start to process the order and hence we are unable to refund once we have started to process. Because we provide services and not a physical product, we are unable to refund as of physical products. However, if you have placed an order by error, please call us immediately (by 30 minutes of placing order) or send us an email if we are not reachable. Also, in case you experience a delay or non-satisfactory services, please do not hesitate to contact with the latest information on your order. Upon review and case by case basis, refunds and returns could be available for additional services purchased. As the part of the package which is yet to complete with the condition to customers’ consent of Refund Release Agreement. In such case, please prepare your payment receipts or order details or any equivalent proof of purchase. We would be very happy to correct ourselves and refund you if you have been wrongly billed. For any non-clarity on billing, please contact us as soon as possible.
The price is charged based on your total incorporation package and No Partial refund can be requested if the business is already registered. Providing an eligible business name that is in compliance with the government, is the mere responsibility of the client. In case a business name is rejected, the client must provide an alternative name and wait for processing time of the government, or proceed with numbered company. Once an order is reviewed and gone to the processing stage, We CANNOT issue refund for it. For CRA Accounts and WCB/WSIB/WSB, it’s the mere responsibility of the customer to provide correct information on a timely manner. Failed to provide the correct information on a timely manner, may result the service to be delayed or incomplete, and we do not issue refund for such case. Any refund case is considered only and only if we fail to register the business or fails to complete the services after all necessary information is provided on a timely manner.